/Payment and Shipping
Payment and Shipping2018-04-23T23:52:13+00:00

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 6,90 € per order.

In case of deliveries to the German Islands, an island surcharge of 2,00 € is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:


If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:

Bulky goods are marked as such in the item description.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

Download products are sent to you as data via E-mail within 24 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 5 – 21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

–  Payment via credit card
–  Payment via PayPal
–  Payment via PayPal Express
–  Payment via instalment purchase (via PayPal)
–  Payment via amazon payments
–  Clickbank

In case of deliveries to a foreign country, you have the following payment options:

–  Payment via credit card
–  Payment via PayPal
–  Payment via PayPal Express
–  Payment via Postpay
–  Payment via amazon payments
–  Clickbank


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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